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From 50 of Barra Solar's 159 Google reviews, the clearest pattern is that after-sales follow-through matches the sales experience — customers who hit minor faults post-install report same-day or next-morning resolutions, which is the thing most likely to go wrong with solar companies. The sample spans 44 months and covers installs from basic solar-only setups to large hybrid systems with batteries and EV chargers, so there's meaningful evidence across different job types.