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From the 50 reviews analysed, the clearest pattern across this sample is that specific staff members — Linda, Barry, Jeanine, Jess, Tyson, Natasha, Camila, and Tatum — are each named and praised by separate customers, which points to a broadly capable team rather than a single standout carrying the store. Linda Majer in particular is mentioned by a substantial number of reviewers for doing more than tile sales: she prepares spatial drawings, coordinates urgent stock from the warehouse, and has run selections remotely via video call for clients based overseas.