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Based on only 6 of 8 total Google reviews, the clearest pattern is that customers who request Darren directly — for couches, rugs, carpets, or even a house wash — tend to walk away satisfied with the finish and how the job was handled. The sample is genuinely small, and with fewer than 10 reviews across 22 years of trading, it tells you more about the business's word-of-mouth model than any statistical confidence about consistency.