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Based on only 8 of 11 Google reviews analysed, the standout pattern is a split experience: customers who get Brandon or Zane on-site tend to be very happy, particularly for urgent roller door repairs and new electric door installations. Two customers, however, reported being unable to get a confirmed booking or adequate follow-through — one waited a week without a callback for a service call, and another couldn't convert a quoting conversation into an actual visit.