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Across 17 of 18 Google reviews we could analyse, the clearest pattern is a team that performs well under end-of-lease pressure — multiple customers mention agent approval alongside relief, which suggests the cleaning standard holds up to property manager scrutiny, not just the homeowner's eye. Technician Dwayne earns repeated mentions for taking the time to explain what he's doing and why, which is useful if you want to understand drying times or what caused a stain rather than just having someone turn up and leave.