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From the 14 reviews we analysed (out of 18 total on Google), the clearest pattern is machine quality and delivery logistics — customers on dry hire consistently describe clean equipment, on-time readiness, and smooth pickup processes, while wet hire customers highlight Glen's ability to read a job scope when others can't. The rating trajectory across this small sample is uneven, with earlier reviews averaging 5★ and more recent ones dipping, which is worth noting given there are only 18 total reviews to draw on — too few to call it a firm trend, but enough to suggest confirming job terms in writing before you start.