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Across 47 of 51 Google reviews analysed, the split at Dynamic is stark enough that it genuinely affects the hiring decision: customers who dealt with Brooke in sales, and received an installation led by Chris or Beau, tend to be enthusiastic about both the product and the process. The critical pattern to know about — showing up in roughly a quarter of all reviews — is post-installation follow-up: multiple customers describe months of unanswered calls trying to get warranty repairs or defect corrections completed, a concern serious enough that one edited review notes the issue was only resolved after escalation to a Perth-based manager.