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Across 33 of 39 Google reviews analysed, the clearest pattern is that Energy Point performs well when the job is straightforward and the team is engaged — multiple customers name Marcus, Patrick, Mitch, Gemma, and Jonty specifically and praise the same things: honest advice, fair pricing, and clean installs. The business has been active roughly 16 years and handles more than just AC, so if you're bundling a heat pump with a switchboard upgrade or hot water system, they're well suited for it.