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Across 22 of 29 Google reviews analysed, the standout pattern is that customers return to Riccardo for multiple jobs — several reviewers mention using him across entire house renovations or repeat bathroom projects, which is a stronger signal than a one-off positive review. The attention-to-detail praise is unusually specific in this sample: one reviewer with self-described OCD says they couldn't find a tile cut or grout line that wasn't perfect, and a separate reviewer describes Riccardo dry-laying all mosaic sheets before committing to adhesive — these are process details that reveal a tradesperson who prioritises the outcome over speed.