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From 17 of 20 Google reviews analysed, the clearest pattern is that the Jackson family business runs a well-coordinated handoff from sales to installation — Chris fields enquiries and shapes the solution, while Andrew and Darren handle the physical work, each with their own area of strength. Customers who didn't know what they needed going in consistently mention being walked through options rather than upsold, which is worth noting if you're new to fencing decisions.