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From 50 of the 64 Google reviews analysed, the clearest pattern is that Sebastian personally handles the quote on almost every job, which means the person who scoped the work is accountable for what actually gets delivered — a meaningful distinction in a trade where miscommunication between estimator and crew is a common complaint. The crew's safety practices around powerlines and structures come up repeatedly in reviews of complex removals, and their cleanup is called out so often it reads less like a courtesy and more like a deliberate standard.