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Based on only 11 reviews — the business's complete Google footprint — the clearest signal is that new installs go well and staff like Amanda, Adam, Quoc, and Mark are individually praised for their work, but a pattern across three reviews points to after-sales service being difficult: slow responses, unresolved repair requests, and limited follow-through once the initial job is done. That's a meaningful share of a small sample, worth keeping in mind if you're buying something that might need adjustments or warranty work later.