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Across 93 Google reviews, the standout pattern is how many customers are not first-timers — reviewers mention seven, eight, nearly ten years of ongoing use, which is a meaningful signal for a termite management specialist where continuity matters. From the 50 reviews we analysed, Braeden and Jon come up by name most often: Braeden for thorough termite inspections, Jon for patient explanations and follow-through on complex treatments.