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Only 3 reviews to go on, so treat this as a starting point rather than a statistically deep picture — but what those 3 reviews share is worth noting: every client mentions trust and reliability unprompted, and two of them are repeat customers who've been using Lance across multiple visits or years. That pattern of return business is probably the most useful signal available here, since one-off positive reviews are easy to come by but repeat clients in a pet-sitting context mean someone trusted a stranger with their home and animals, then chose to do it again.