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Based on only 6 reviews (from a total of 8 on Google), the pattern that stands out most is Carl and his crew being the operator called when a larger or more cautious company has already said no — that niche, tackling complex or awkward removals, appears more than once and isn't the kind of claim reviewers typically make unless it genuinely happened. Pricing comes up independently across multiple reviews, which is a stronger signal than a single mention buried in praise.