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Across 47 of Pagano Electrics' 52 Google reviews, the pattern that keeps appearing — unprompted, across residential, commercial, and emergency jobs — is that Zach and Adam actually show up when scheduled and communicate throughout, two things multiple reviewers flag as harder to find in the Cairns area than they should be. The peer endorsement worth noting: a reviewer who is an electrician themselves assessed the brothers' workmanship on an investment property and called it 'top notch', which is a harder bar to clear than a typical homeowner impression.