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Across 25 Google reviews — with 23 reviewed in this analysis — the clearest pattern is that PASMA functions as a specialist Victron and off-grid electrical workshop, not a generalist electrician, and customers who arrive knowing that tend to be overwhelmingly satisfied. Henk draws repeated individual praise for diagnosing faults that other technicians or previous dealers had missed, and the team's willingness to fit in travellers mid-trip — sometimes the same day — is mentioned across multiple reviews from people who were genuinely stuck.