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Across all 26 Google reviews available for this business, the clearest pattern is a strong build and consultation experience — with Brady, John, and Brooke each named positively for their specific roles — undercut by a smaller but recurring pattern of post-completion issues going unanswered. Four reviewers describe difficulty getting the team to return calls or rectify problems after the job was done, including concerns about rusting structural brackets and a council lodgement that allegedly never happened — patterns that clear the threshold to be worth flagging honestly.