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Across 50 of their 318 Google reviews, the clearest pattern is the gap between Peninsula Air's installation experience — which customers describe as structured, clean, and thorough — and what a small number report when trying to access follow-up servicing. The install side is genuinely strong: named team members like Sako, Colin, and David each carry specific roles rather than being interchangeable faces, and the crew's habit of covering furniture, vacuuming cut debris, and completing app setup before leaving is mentioned independently across many different reviews.