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Across 50 of the 70 Google reviews we analysed, the standout pattern is the number of customers who name a specific technician — Daniel, Paul, or Chris — rather than just praising the business generically, which usually signals genuine accountability rather than a templated review campaign. Daniel's name comes up most often for solar work and rewiring; Paul is the go-to name for urgent fuse and socket jobs, with several customers noting he fixed additional faults he spotted without charging for a return trip; Chris draws the clearest praise for fair pricing.