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Across 80 Google reviews — 50 of which we analysed in detail — the single most decision-relevant pattern is that Dave answers his phone and shows up when he says he will, at hours when most locksmiths either don't respond or inflate their rates significantly. Multiple customers describe calling other locksmiths first, receiving quotes of $300 or more, and then waiting an hour or more with no confirmation — before calling Dave and having him on site within 20 minutes at a fraction of the price.