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Across 77 Google reviews — 50 of which we analysed — the standout pattern is consistency across multiple crews: whether it's Heath's team, Nick's, Aaron's, Carmelo's, or Michael's, reviewers describe the same experience of punctual arrival, a pre-work briefing, and a clean exit with a thorough system walkthrough. That crew-level consistency is the most decision-relevant thing here, because it suggests the quality isn't bottlenecked on one tradesperson being available.