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Across 104 Google reviews — 50 of which we analysed in detail — the single most telling pattern is how many customers come back for their second, third, and even fourth project: multiple reviewers explicitly mention returning for a new home or additional rooms, which is a stronger signal of genuine quality than any single five-star rating. The in-house manufacturing model (on-site sewing staff rather than outsourced production) means delivery timelines are quoted and met with unusual reliability, something several customers called out directly.