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From the 20 reviews analysed, the single most decision-relevant pattern is that multiple customers independently bring up pricing transparency — the final bill matching the quoted price with no additions — which is the kind of detail people only mention when they've been burned elsewhere. Rainbird operates across a wider area than their Narangba base implies, with completed jobs called out in Bundaberg, Bribie Island, and Thabeban, so distance from the suburb shouldn't automatically rule them out.