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Across 128 Google reviews — 50 of which we analysed in detail — the single clearest signal is longevity of trust: multiple customers mention relationships stretching back 18, 20, even 30 years, which is an unusually strong indicator that Brendan consistently does what he says he will. The 50 reviews we worked through covered jobs as small as a single power point and as substantial as full rewires of heritage terraces, with pricing described as fair and transparent in both cases.