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Across 40 Google reviews, the most decision-relevant pattern is the named-team model: Maria, Camilla, Stephanie, Debbie, and Amelia each appear in multiple reviews with specific praise, which means you're likely to get a consistent assigned cleaner rather than a random rotation. From the 36 reviews we analysed, bond and end-of-lease cleans stand out as a genuine strength — James documents the clean with photos and the team offers to return if the real estate agent flags anything, which is a practical safeguard worth confirming when you book.