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Across 17 of the 18 Google reviews we analysed, the standout pattern is repeat business — multiple customers mention coming back for a second or third skip across the same renovation, which is a stronger signal than a one-off five-star rating. Anthony is named directly in several reviews and consistently goes beyond a drop-and-go service: pre-delivery site checks on narrow streets, helping load heavy items, and carrying old aircon units upstairs are all mentioned as things he did without being asked.