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Across 38 Google reviews — 33 of which we analysed in detail — every single one is five stars, and that consistency holds across the full seven-year trading window with no visible dip in the more recent period. The single most decision-relevant pattern is Nicolas's track record on urgent and awkward jobs: customers repeatedly describe him rearranging his schedule for same-day or weekend callouts, finishing at 10pm when needed, and working through nine consecutive days of rain to meet a hard deadline.