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Across the 50 reviews we analysed from Solar Junction's 424 Google ratings, the clearest pattern is a strong front-end experience — Victor, Mia, and Harry are consistently praised for answering technical questions honestly and following up after install — paired with an unreliable middle phase where installation scheduling and proactive communication frequently fall short. Roughly a quarter of the sample reviews describe installation delays of weeks to months, often requiring customers to chase the office repeatedly rather than receiving updates unprompted; this is a genuine structural pattern, not an isolated complaint.