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Across 69 Google reviews, the standout pattern is how consistently customers name individual staff members and installers — not just the business — when writing praise, which is a reliable signal that service quality isn't dependent on who picks up the phone on a given day. From the 50 reviews analysed, Jordan, Belinda, Sarah, Scott, and Joe each appear multiple times in sales praise, while installers Quim, Max, Bruce, Dan, and Justin are named repeatedly for the quality and tidiness of their on-site work.