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From 50 of 141 Google reviews analysed, the single most consistent pattern is David arriving within an hour of a first call and resolving the fault the same day — not just for simple jobs, but for brand-specific machines like Miele, Smeg, and Fisher & Paykel where parts availability is often the sticking point. He adapts when parts take time: customers mention him making temporary fixes to keep appliances running while awaiting components, and returning promptly once parts arrive.