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Across 30 of Termites Gone's 51 Google reviews, the clearest pattern is repeat business — multiple customers mention using Mick year after year, which is meaningful in pest control where it's easy to switch providers. What prompts that loyalty seems to be a combination of thoroughness (he's the only one who looked in the ceiling, one reviewer notes) and honest advice: one customer recalls Mick telling them they could fix a bug problem themselves rather than charging for an unnecessary job.