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Across 50 of their 145 Google reviews, the clearest pattern is long-term client retention: multiple reviewers have brought second and third dogs back over many years, which tells you something real about how the training holds up in practice. Paul, Danielle, and Narelle each have specific roles — Paul grounds new owners in the fundamentals, Danielle handles complex behavioural cases with follow-up visits, and Narelle leads leash-work classes — so it's worth asking which trainer will run your specific course before enrolling.