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Across 50 of the 129 Google reviews we analysed, the single most consistent pattern is that Watts Next handles high-complexity residential electrical work — switchboard upgrades, three-phase conversions, Level 2 network connections — at prices multiple independent customers describe as materially cheaper than competing quotes. Mitchell's name appears in the majority of reviews tied to the quoting and explanation phase, and customers specifically credit him with flagging safety risks (burnt cables, dangerously low power lines) and acting on them immediately rather than delaying for a formal booking.