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Across 50 of his 96 Google reviews — covering nearly two years with no dip in quality — the single most consistent pattern is that Joonas does what he says he'll do, when he said he'd do it, and then follows up to make sure you're happy. One reviewer who'd tried more than ten window cleaners over eight years booked him on a six-month repeat contract after the first visit; a property management team managing multiple Palm Cove properties said they wished they'd found him sooner.