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Across the 50 reviews we analysed from a total of 133 on Google, the clearest pattern is that when Sunil or Darshil are on the job and the repair is straightforward, customers are genuinely happy — punctuality, clear pricing, and quick diagnosis come up again and again. The trajectory is worth noting honestly: earlier reviews in the sample average lower than more recent ones, suggesting improvement over time, but the spread is wide in both windows and some serious complaints — including allegations of shoddy workmanship, parts not reconnected, and poor follow-through on unresolved jobs — appear across the full review period rather than clustering in one era.