Rite Price Heating & Cooling
Customers report savings of thousands compared to competitors, but warranty service communication needs improvement.
From 935 Google reviewsMark emerges as their standout technician across 15 reviews for both installations and servicing, while warranty and after-sales communication draws consistent complaints. The mixed recent performance suggests checking which technician is assigned and confirming warranty service expectations upfront.
Their work
What it's like working with them
Based on a sample of recent customer reviews (935 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 42 air conditionings in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Rite Price Heating & Cooling
Rite Price specialises in both ducted and split system installations across Adelaide, with customers consistently noting significant cost savings compared to competitors—one reviewer saved $7,000 on an 18kw Mitsubishi ducted system. Mark stands out as their lead service technician, repeatedly praised for diagnostic skills and customer communication, while their sales team including Michael, Shane, and Brian handle system sizing and quotes. They focus heavily on new installations and system replacements rather than minor repairs, with multiple reviews mentioning clean installations that protect existing tilework and cornices. The business appears well-suited for homeowners comparing quotes on major air conditioning purchases, particularly those wanting detailed explanations of system options without high-pressure sales tactics.
Best for: new ducted system installations where competitive pricing matters, homeowners wanting detailed system explanations without pressure sales, and those specifically requesting Mark for service work.
Location
Often needed together
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Claim This Profile — Free →Common questions about Rite Price Heating & Cooling
What do customers say about Rite Price's pricing compared to competitors?+
Multiple customers report significant savings, with one saving $7,000 on a Mitsubishi ducted system compared to other major installers. Reviews consistently mention competitive pricing, with one customer noting they received the best price from 5 quotes. However, pricing appears most competitive on new installations rather than repair work.
Which technician should I request for service work?+
Mark is mentioned by name in 15 reviews for both installations and servicing, with customers praising his diagnostic skills, communication, and professionalism. Other technicians mentioned positively include Michael, Shane, and Brian for quotes and sales. Several reviews specifically request Mark for future work.
How is Rite Price's warranty and after-sales service?+
Warranty service receives mixed feedback, with several customers reporting delays of 4-5 weeks for warranty repairs and poor communication from the office. New installation service is generally praised, but the after-sales experience appears inconsistent. Consider confirming warranty service expectations upfront.
What types of air conditioning work does Rite Price specialise in?+
They focus primarily on new ducted and split system installations, with extensive experience in Mitsubishi and Braemar systems. Reviews show strength in complete system replacements and upgrades rather than minor repairs. Multiple customers mention clean installations that protect existing roof tiles and interior features.