Open N Shut - Adelaide Roller Shutters, Outdoor Blinds & Plantation Shutters
Local manufacturer that regularly undercuts competitor quotes — and takes on installs other Adelaide companies decline.
Named team members like Bari, Ryan, Jess, Lachy, and Matt appear across independent reviews doing specific jobs well, which is a reliable signal that quality isn't just dependent on who shows up on the day. Where the picture gets more complicated is after installation: a recurring minority of reviewers (across both recent and older reviews) describe having to repeatedly chase the business for repairs, warranty responses, or delivery updates — the repair and after-sales side moves noticeably slower than the sales side. The recent half of the sample also shows more rating variation than the earlier half, so it's worth asking at the time of quote how warranty claims and repair bookings are actually handled, and getting a named contact for post-install follow-up rather than relying on a general inbox.
Their work
What it's like working with them
Based on a sample of Google reviews (427 total)
“all in house lockie fitted the shutters with his brother to perfection”
“saved thousands, and still got the same, if not better quality”
What they help with
Based on what their customers hired them for
How they stack up
Context from 287 curtains & blindss in Adelaide
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Open N Shut - Adelaide Roller Shutters, Outdoor Blinds & Plantation Shutters
Open N Shut manufactures their roller shutters, plantation shutters, outdoor blinds, and security screens locally in South Australia — a detail their sales team consistently uses to explain why lead times and quality control are in their hands rather than an overseas supplier's. The quoting team is well-reviewed across multiple named consultants: Bari (also spelled Bart) is praised for deep product knowledge and patience with options, Ryan for being straight-talking and pressure-free with tradespeople-level clients, Jess for letting products speak without upselling, and Will for clear EOFY pricing explanations. On the installation side, Lachy and Matt are mentioned most often for fast, tidy installs with thorough clean-up, while the electrical finishing by Sparky Evan stands out in at least one complex motorised shutter job. The business handles a wide range: single-window jobs that larger competitors declined to quote, technically tricky installs like outdoor blinds on round-post Bali huts that other companies said couldn't be done, and large 16-shutter residential projects. They're best suited to Adelaide homeowners who want locally made product, a single supplier across shutters, blinds, and security screens, and are doing a planned upgrade rather than an emergency repair — several reviews note that follow-up on repairs and warranty issues is slower and less proactive than the initial sales and install experience.
Best for: Adelaide homeowners comparing multiple quotes for roller shutters or outdoor blinds, single-window or small-scope jobs larger companies won't touch, and technically non-standard installs like alfresco blinds on unusual structures.
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Claim This Profile — Free →Common questions about Open N Shut - Adelaide Roller Shutters, Outdoor Blinds & Plantation Shutters
Does Open N Shut manufacture their own products or source them externally?+
Multiple customers specifically mention that Open N Shut manufactures their roller shutters locally in South Australia. This is a point their consultants raise during in-home quotes and is cited by several reviewers as a reason they chose the company over competitors. It also appears to be why some lead times are shorter than industry average — one customer had 16 shutters installed within two weeks of quoting. For plantation shutters, at least one reviewer experienced a significantly longer wait, so it's worth confirming manufacturing timelines at the quote stage for your specific product.
What do customers say about pricing compared to other Adelaide companies?+
Pricing is one of the most consistently mentioned positives across the reviews we analysed. Several customers describe getting four or five competing quotes before choosing Open N Shut as the lowest, including one reviewer who was quoted $22,000 for cafe blinds elsewhere and paid $8,500 here for the same scope. A tradie reviewer noted the materials were equivalent to competitors at a lower price. The company also quoted and accepted single-window jobs that other businesses declined or priced punitively, which makes them accessible for smaller scopes.
Who are the key people I'm likely to deal with, and what are they known for?+
The quoting team includes Bari (also mentioned as Bart), who is praised for patience and detailed product walkthroughs; Ryan, described as straight-talking and no-pressure; Jess, noted for letting the products speak without pushing for an immediate sale; and Will, mentioned for clear EOFY pricing. On installs, Lachy and Matt appear most frequently in positive reviews for speed and clean-up. The office contact Tracie is mentioned positively for first-call service. The electrician Evan is cited in at least one motorised install for smooth electrical finishing.
How does Open N Shut handle repairs and warranty issues after installation?+
This is the area where reviews are most mixed. Several customers — across different time periods — describe needing to chase the business repeatedly for repair bookings, warranty responses, or updates on delayed orders, with little proactive communication from the company's side. The installation and sales experience is consistently rated more highly than after-sales support. If you're purchasing products where long-term reliability matters (motorised systems, plantation shutters), it's worth asking at the quote stage for a named after-sales contact and clarifying the warranty process before signing.
What types of installations does Open N Shut handle that others won't?+
At least two reviewers specifically mention that Open N Shut took on jobs other companies refused: one involved fitting a single window when other providers wouldn't come out for such a small job, and another involved installing outdoor track blinds on a Bali hut with round posts that competitors said was impossible. The installer Rob is named in the latter case. This suggests the business is worth contacting for non-standard or technically tricky installs, not just straightforward window replacements.