Hilton Locksmiths
Customers consistently mention Russell fixing old locks that other locksmiths refused to attempt or couldn't solve.
From 106 Google reviewsThe business maintains decade-long customer records and provides ongoing support years after jobs are completed. Recent reviews show some variability in service experiences, though the majority of customers report professional mobile service and fair pricing for lock repairs and installations.
Their work
What it's like working with them
Based on a sample of recent customer reviews (106 total)
“managed to fix two very old yale locks”
What they help with
Based on what their customers hired them for
How they stack up
Context from 29 locksmiths in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Hilton Locksmiths
Russell leads the field service team and consistently earns praise for fixing old, challenging locks that other locksmiths can't handle or won't attempt. Multiple customers specifically mention how Russell diagnosed and repaired vintage Yale locks and complex door mechanisms rather than pushing expensive replacements. The business operates both a shopfront for key cutting and security products, plus mobile service for lock installations and repairs. They maintain detailed customer records going back over a decade, with several reviews noting excellent after-sales support years after the original job. Customers frequently mention getting simple, cost-effective solutions instead of unnecessary upgrades - one review highlights getting a $30 fire-rated fix instead of a $150 non-compliant replacement suggested elsewhere.
Best for: vintage lock repairs others can't handle, practical solutions instead of expensive replacements, mobile lock installations with punctual service, and situations requiring long-term parts and service support.
Location
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Claim This Profile — Free →Common questions about Hilton Locksmiths
What areas does Hilton Locksmiths service for mobile calls?+
Reviews mention mobile service calls but don't specify the exact coverage area from their Keswick base. Multiple customers received same-day or next-morning appointments, with one technician arriving at 8:30am as scheduled. Contact them directly to confirm if they service your location, as response times suggest they cover a reasonable radius around Adelaide's inner suburbs.
Does Hilton Locksmiths do emergency callouts?+
Yes, reviews mention emergency services including car lockouts and urgent lock repairs. However, one customer reported a long wait time for a car lockout service. Their mobile technicians handle urgent jobs, with some customers getting same-day service for broken door handles and lock failures. For true emergencies, confirm their current availability and response times when calling.
What do customers say about Hilton Locksmiths' pricing?+
Most customers describe pricing as reasonable or competitive, with several mentioning good value for quality work. However, there's some inconsistency - key cutting prices have varied significantly between customers, with one paying $30 per key while others paid $6-8 for similar service. Multiple reviews praise getting cost-effective repairs instead of expensive replacements. Get a quote upfront to avoid surprises.
Can Hilton Locksmiths handle vintage or difficult locks?+
This appears to be a specialty - multiple customers specifically mention Russell successfully repairing old Yale locks and vintage mechanisms that other locksmiths couldn't fix or refused to attempt. One customer noted Russell 'seemed to enjoy the challenge of fixing old locks' and had obvious expertise with antique hardware. If you have heritage or unusual locks, they're worth trying when others have failed.