Hobbs Cleaning & Restoration
Hobbs Cleaning & Restoration salvages items customers thought were ruined but faces recent service reliability concerns.
From 53 Google reviewsHowever, two recent negative experiences show concerning service failures where customers paid upfront but received incomplete work, with poor follow-up when complaints were raised. The business excels at challenging restoration jobs and works flexible hours, but the upfront payment requirement combined with mixed recent experiences suggests getting clear expectations in writing first.
Their work
What it's like working with them
Based on a sample of recent customer reviews (53 total)
“explaining the process before commencing”
“demanded payment before they start”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 oven & bbq cleanings in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Hobbs Cleaning & Restoration
Jay and Jennifer run this family-owned cleaning operation that spans far beyond just ovens and BBQs, covering everything from carpets and upholstery to full end-of-lease cleans. Jay handles most of the hands-on work and is consistently praised for taking time to explain processes and remove stains others couldn't tackle, while Jennifer manages bookings and also does oven cleaning herself. They're known for working late into the night on urgent jobs and taking on challenging projects like 20-year-old suede couches, wax-covered rugs, and properties with heavy chocolate splatter from commercial kitchens. The business focuses heavily on stain removal and restoration work, with customers frequently mentioning they saved items from being replaced entirely.
Best for: challenging stain removal projects, leather furniture restoration, end-of-lease cleans with tight deadlines, and saving items you thought were beyond repair.
Location
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Claim This Profile — Free →Common questions about Hobbs Cleaning & Restoration
What areas does Hobbs Cleaning cover?+
Reviews mention jobs in Glandore, Woodcroft, and Glenelg North, suggesting they service Adelaide's southern suburbs. Multiple customers mention them cleaning rental properties and short-term accommodations regularly. For specific coverage areas, it's best to check directly when booking as they seem to travel reasonable distances for larger jobs.
Do they require payment upfront?+
Yes, according to customer reviews they request payment before starting work. Two customers specifically mentioned this requirement, with one paying $585 upfront for a unit clean. They apparently offer a satisfaction guarantee, though some customers report difficulty getting refunds when work quality issues arise.
What makes their stain removal different?+
Jay is consistently praised for removing stains other cleaners couldn't handle, including long-term carpet stains, wax from expensive rugs, and even 30-year-old bathroom grout discoloration. Multiple customers mention saving items they planned to replace. He takes time to explain the cleaning process and often provides fabric protection treatments as extras.
What do customers say about their pricing?+
Reviews consistently describe pricing as 'reasonable', 'affordable', and 'very reasonable', though one customer paid $585 for a 2-bedroom unit clean which they felt was excessive. Most customers seem satisfied with value for money, especially for challenging restoration work where they save replacement costs.