The Local Guys - Pest Control
Named technicians Nathan, Jason and Ed Symes provide educational approach by explaining pest control processes during visits.
From 206 Google reviewsThe standout pattern is their educational approach - technicians like Nathan, Jason, and Ed Symes are repeatedly praised for walking customers through processes and providing prevention advice. Multiple reviews mention their 6-month warranty being honored with return visits, and several customers describe urgent response times including same-day and after-hours service for emergency situations.
Their work
What it's like working with them
Based on a sample of recent customer reviews (206 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 30 pest controls in Adelaide
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About The Local Guys - Pest Control
This pest control service operates with a team of named technicians including Jason, Nathan, Ed Symes, Chetan, Andrew, and Shaun, each consistently mentioned by customers for their thorough explanations and follow-up service. They handle everything from standard spider and ant treatments to specialized situations like protected bird species removal and emergency flea infestations. Reviews reveal they're particularly strong on customer education, with technicians explaining processes step-by-step and providing detailed advice on prevention. Multiple customers mention their 6-month warranty and willingness to return if issues persist. The team demonstrates flexibility with urgent callouts, holiday weekend service, and working around tenant schedules for rental properties.
Best for: homeowners wanting detailed explanations during treatment, emergency pest situations requiring rapid response, ongoing pest management with warranty follow-up, and rental property pest control with tenant coordination.
Location
Often needed together
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Claim This Profile — Free →Common questions about The Local Guys - Pest Control
Which technicians does The Local Guys have and what are they known for?+
Reviews consistently mention several technicians by name: Jason is praised for rodent problems and flexible scheduling, Nathan for spider and ant treatments with detailed explanations, Ed Symes for emergency situations including wildlife rescue coordination, and Shaun for ongoing termite inspections and rental property management. Customers specifically request these technicians for return visits, indicating they build strong working relationships.
Do they handle emergency pest situations?+
Yes, multiple reviews describe urgent response including same-day service, after-hours callouts, and holiday weekend availability. One customer had Ed Symes arrive within 30 minutes for a dead rodent removal, and another had him work at night coordinating with Wildlife Rescue for protected bird species. They appear well-equipped for time-sensitive pest emergencies.
What do customers say about their warranty and follow-up service?+
Customers consistently mention a 6-month warranty that the company honors with return visits if needed. Reviews describe technicians checking in after treatments, sending follow-up messages, and returning to adjust or retreat areas where pest activity continues. Several customers specifically praise this ongoing support rather than just one-time treatment.
How detailed are their explanations during service?+
This appears to be their strongest feature based on reviews - customers repeatedly praise technicians for explaining processes step-by-step, providing prevention advice, and educating homeowners about what to expect after treatment. Reviews mention technicians explaining findings, treatment methods, and timeline expectations in detail rather than just doing the work silently.