That Pool Shop (Mobile Service)
That Pool Shop provides same-day compliance certificates for urgent settlement deadlines with expert staff guidance.
From 54 Google reviewsJon, Jim, and Sean are each praised by name for specific expertise, suggesting consistent service quality across the team rather than relying on a single technician. Several first-time pool owners specifically mention how the team taught them pool maintenance basics rather than just completing the job, indicating they invest time in customer education.
Their work
What it's like working with them
Based on a sample of recent customer reviews (54 total)
“same day certification”
“Jon from the team was great”
“Quick and easy booking process”
What they help with
Based on what their customers hired them for
How they stack up
Context from 30 pool maintenances in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About That Pool Shop (Mobile Service)
Jon, Jim, and Sean lead this mobile pool service team specialising in compliance certificates and chemical balancing. Multiple reviews highlight their expertise in urgent property settlement situations, with customers praising their ability to provide same-day certification services when other companies can't meet tight deadlines. They stand out for taking time to explain pool chemistry and equipment issues to new pool owners, with several first-time buyers specifically mentioning how the team guided them through maintenance basics. The business combines routine pool cleaning with technical problem-solving, as evidenced by one customer who had struggled with water quality issues for five months before That Pool Shop resolved it in a single visit.
Best for: urgent compliance certificates for property settlements, first-time pool owners needing guidance, complex water quality problems, and routine mobile pool maintenance.
Location
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Claim This Profile — Free →Common questions about That Pool Shop (Mobile Service)
How quickly can That Pool Shop provide a compliance certificate?+
Multiple customers mention receiving same-day compliance certificates, with some getting certificates within hours of the inspection. Several reviews specifically praise their ability to meet urgent settlement deadlines when other companies couldn't accommodate tight timeframes. The team appears to prioritise urgent compliance needs, with one customer noting they were booked in the following day despite peak activity periods.
Which technicians work for That Pool Shop and what are they known for?+
Jon, Jim, and Sean are the main technicians mentioned across reviews, each praised for specific strengths. Jon is frequently mentioned for compliance inspections and clear explanations of requirements. Jim appears to handle administrative follow-up and coordination with other tradespeople. Sean is noted for his 'no-nonsense approach' and efficient assessments. Multiple long-term customers indicate consistent quality across all team members.
Do they help customers who are new to pool ownership?+
Yes, several reviews specifically mention their patience with first-time pool owners. One customer noted they 'bought a house with no prior knowledge of owning a swimming pool' and received comprehensive help and advice on maintenance. Another mentioned the team 'took the time to explain what he was doing and why' during chemical treatment. They appear to focus on education rather than just completing the job.
What areas does That Pool Shop's mobile service cover?+
Based in Walkerville, SA, they appear to service the broader Adelaide metro area as indicated by their mobile service model. Reviews don't specify exact coverage areas, so it's best to confirm your location is within their service area when booking. Their online booking system suggests they have defined service boundaries.
Can they solve complex pool problems other companies couldn't fix?+
One detailed review mentions they provided 'excellent advice that 3 other companies I had tried previously had not been able to offer in the past 5 months' for ongoing pool chemistry issues. They appear to combine routine services with technical problem-solving, suggesting they can handle more complex water quality and equipment problems beyond basic maintenance.