One Touch Removal Pty Ltd
One Touch Removal shows volatile pattern with praised team members but serious billing practice concerns.
From 623 Google reviewsSix customers report being charged double the quoted price, with three mentioning being pressured to write positive reviews on-site. However, the majority praise their systematic furniture protection methods and interstate moving capabilities, particularly for Adelaide to Melbourne routes.
Their work
What it's like working with them
Based on a sample of recent customer reviews (623 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 30 removalists in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About One Touch Removal Pty Ltd
Sam leads this Adelaide-based removalist team that handles both local and interstate moves, with customers specifically praising team members Mann, Varun, Raman, and Jawandha for their furniture handling expertise. Reviews consistently highlight their systematic approach to protecting fragile items with proper blankets, straps, and wrapping materials, plus their ability to maximize truck space efficiently. The business specializes in full house relocations, particularly Adelaide to Melbourne and Adelaide to Sydney interstate routes, with multiple customers noting their reliable tracking and communication during long-distance transport. They handle heavy furniture assembly and placement services, with several reviews mentioning team members asking customers exactly where items should go rather than just dropping everything off. The company appears well-suited for customers who want a hands-off moving experience, with multiple reviews noting 'we hardly had to move a muscle' during their relocations.
Best for: interstate house moves from Adelaide to Melbourne or Sydney, customers wanting systematic furniture protection with proper wrapping and strapping, and full-service relocations where you want minimal personal involvement in the moving process.
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Claim This Profile — Free →Common questions about One Touch Removal Pty Ltd
What do customers say about One Touch Removal's pricing?+
Reviews show mixed experiences with pricing transparency. While some customers praise fair and clear pricing that matches initial quotes, six reviewers report being charged double the agreed rate with claims of hidden fees for stairs, distance, or minimum hours not communicated upfront. Several mention paying deposits that weren't properly credited. It's advisable to get detailed written quotes specifying all potential extra charges before booking.
Does One Touch Removal handle interstate moves?+
Yes, they specialize in interstate relocations, particularly Adelaide to Melbourne and Adelaide to Sydney routes. Multiple customers praise their interstate service, noting reliable pickup times, regular updates during transit, and safe delivery with no damage. They appear well-equipped for long-distance moves with proper tracking and communication systems in place.
Who are the key team members customers mention?+
Customers specifically praise team members Mann, Varun, Raman, and Jawandha by name for their professional handling and efficiency. Mann is described as a 'genuine professional' who plans and manages moves safely, while Varun and Raman are noted for being hardworking and efficient. These individuals appear to be the experienced crew members customers request specifically.
What areas does One Touch Removal service?+
Based in Blair Athol, SA, they service Adelaide metro area for local moves and specialize in interstate routes to Melbourne and Sydney. One review mentions they traveled from Adelaide to Mount Gambier for a pickup, suggesting they cover regional South Australia as well. Reviews don't specify exact coverage boundaries, so confirm service availability for your specific location.