Pro Sanding Timber & Concrete
Chris and Jess have a decade of Australian flooring work, with several clients happy enough to use them for years.
Most reviewers get the result they're hoping for, and a few say they've used Chris and Jess for many years. Specifics point to solid communication and a team that turns up on time. There are two negative reviews out of nine, one drifting into blistering language about being ghosted, the other about peeling clear coat and a return visit. That's a small sample, so don't treat it as a settled pattern. Where you're located might matter, with one Bendigo reviewer describing the operator as based in Echuca. If your job is urgent or complex, confirm the team's availability and who'll be on site before you lock in.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“The team was super responsive”
“I am over joyed with the results”
“completed on time and in a very professional manner with minimum mess”
“They follow up on jobs to make sure that they best possible result has been achieved”
“had to come back and go over the floors again for obvious faults”
What they help with
Based on what their customers hired them for
How they stack up
Context from 550 concretings in Bendigo
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Pro Sanding Timber & Concrete
They've spent around ten years in flooring, with polished concrete and timber both getting mentions. Chris and Jess seem to be the people behind the business, and they've built a team that handles the mess and the timing too. Most positive reviews name-check Chris directly as the one making things happen. A handful of reviewers have used them repeatedly over many years, which counts for something. That said, there are a couple of reviewers who had to get them back for do-overs. One of those jobs ended with peeling clear coat. The other complaint focuses on poor communication on a Bendigo job. This feels like a business with strong outcomes on good days, but consistency is the thing to confirm before you book.
Residential timber floor sanding and polishing, polished concrete finishes, and ongoing work with repeat clients who value follow-through.
Location
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Claim This Profile — Free →Common questions about Pro Sanding Timber & Concrete
What services does Pro Sanding Timber & Concrete focus on?+
Their name covers most of it. Reviews mention polished concrete and timber flooring, with sanding and finishing on both. Clear coat application came up in one job that went wrong, so treat that as part of their finishing work.
Who runs the business?+
Reviewers consistently mention Chris and Jess. Chris is the one named most for running jobs and following up afterwards, while Jess shares credit for running the operation. The Bendigo complaint names Harrison as the person on that job, with the operator apparently based in Echuca.
How is their communication?+
On the good side, five-star reviewers mention being kept in the loop and getting prompt responses. The one-star reviewer tells the opposite story about a Bendigo job, saying they were ghosted. If your job is outside their normal area, confirm who's handling it.
Do they work on both residential and client-facing jobs?+
One reviewer is a repeat customer who brings them in for clients, which suggests they handle work for builders, designers, and homeowners. Most other reviews sound like residential jobs, so they're comfortable in both settings.