P&L Sexton Appliances
Multiple reviewers describe him diagnosing washing machine problems over the phone and arriving same-day with the right parts already in stock. The reviews show consistent pricing transparency with quotes given upfront and final costs often coming in below the estimate.
Their work
What it's like working with them
Based on a sample of recent customer reviews (42 total)
“diagnosed issue over the phone”
“came later the same day”
“holding parts for popular items that fail”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 appliance repairs in Brisbane
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About P&L Sexton Appliances
Peter Sexton runs this appliance repair business with a focus on washing machines, though he also handles other appliances like ovens. What sets him apart is his willingness to diagnose problems over the phone and honestly advise customers when repairs aren't economical — multiple reviews mention him talking customers out of expensive repairs and recommending replacement machines instead. He stocks common parts for popular appliances and can often complete same-day or next-day repairs. Peter also sells refurbished washing machines, particularly Fisher & Paykel models, offering warranties on reconditioned units at a fraction of new machine prices. His approach combines technical expertise with unusual honesty about when repairs make financial sense versus replacement.
Location
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Claim This Profile — Free →Common questions about P&L Sexton Appliances
Does Peter provide phone diagnostics before visiting?+
Yes, multiple customers mention Peter diagnosing washing machine problems over the phone first. He asks about symptoms and can often identify the issue and quote for parts before arranging a visit. This saves customers unnecessary callout fees if the appliance isn't worth repairing. Several reviews specifically praise this approach compared to other services that charge just to look at the problem.
Will Peter advise against repairs if they're not economical?+
Absolutely — this is one of his standout qualities mentioned in seven reviews. Customers specifically praise Peter for honestly telling them when repair costs would exceed the machine's value and recommending replacement instead. He even provides advice on which new machines to buy rather than trying to sell unnecessary repairs. One customer noted he could have easily charged $100 for a callout but advised against it over the phone.
Does P&L Sexton sell refurbished appliances?+
Yes, Peter sells reconditioned washing machines, particularly Fisher & Paykel models that he knows how to repair. One customer bought a refurbished Fisher & Paykel machine for a quarter of the new price and reported it performing like new after 12 months. He provides warranties on the reconditioned units and stocks parts for ongoing maintenance.
How quickly can Peter respond to appliance breakdowns?+
Reviews consistently mention same-day or next-day service, with several customers getting their washing machines fixed within hours of calling. Peter appears to stock common parts for popular appliances, allowing him to complete repairs immediately rather than waiting for parts orders. The only delays mentioned are when specific parts aren't in his inventory and need to be ordered.