CBD Pet Brisbane
Sophie regularly grooms deaf, blind, and severely matted pets that other groomers turn away.
That's the most decision-relevant detail here: if your pet has been turned away or had a bad experience elsewhere, this is worth a call. The 23 reviews span roughly eight months and every single one is positive, with one reviewer noting the service is expensive but worth it — pricing isn't itemised in the reviews, so it's worth confirming costs upfront, especially for cats or dogs with heavy matting. For inner-Brisbane pet owners who want a sole-operator groomer who sends photo updates and handles the appointment personally from start to finish, the reviews point clearly in one direction.
Their work
What it's like working with them
Based on a sample of Google reviews (23 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About CBD Pet Brisbane
Sophie runs CBD Pet Brisbane as a sole groomer, which means every dog and cat that comes through gets her direct, personal attention — not a rotating roster of staff. What stands out from the reviews is her track record with animals that other groomers struggle with: senior dogs who are deaf, blind, or highly anxious, matted coats that have gone untreated for extended periods, and shy cats who don't tolerate handling well. She grooms both dogs and cats, which is less common than it sounds — most dog groomers in Brisbane don't take cats at all. The Spring Hill location is deliberately walkable from the inner CBD, and multiple reviewers specifically mention the convenience of the Boundary Street address. Sophie's style leans toward the personal touches — bows, photos and video updates sent while pets wait, and custom arrangements like sourcing white bows for a client's wedding day — rather than a high-volume, in-and-out model. Pet owners with animals that have had bad experiences elsewhere, or whose pets have age-related sensory loss, will find the reviews here unusually relevant.
Best for: anxious or special-needs pets that have struggled with grooming elsewhere, senior dogs with sensory impairments, cat owners in inner Brisbane seeking a groomer experienced with long-haired breeds, and pet owners who want a sole-operator who handles every appointment personally.
Location
About Spring Hill — local context+
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Claim This Profile — Free →Common questions about CBD Pet Brisbane
Does CBD Pet Brisbane groom cats as well as dogs?+
Yes — Sophie grooms both dogs and cats, including ragdolls and other long-haired breeds that can be difficult to handle. Multiple reviewers specifically mention their cats coming home looking and smelling great despite being shy or uncooperative at home. This dual capability is relatively uncommon among solo groomers, so it's worth mentioning your cat's breed and temperament when you book so Sophie can plan the appointment accordingly.
Can Sophie handle dogs that are anxious, elderly, or have sensory impairments?+
This is actually one of the most consistent patterns in the reviews. Several owners describe bringing in dogs that are deaf, partially blind, or highly anxious — including a 15-year-old dog who had stopped tolerating being touched — and reporting that their pets came home calm and relaxed. If your pet has had difficult grooming experiences in the past, it's worth describing the specific challenges when you reach out, as reviewers suggest Sophie tailors her approach to the individual animal.
Where exactly is CBD Pet Brisbane located, and how easy is it to get to?+
The salon is in Spring Hill, near Boundary Street, which puts it within easy reach of the inner Brisbane CBD. Several reviewers specifically mention the location's convenience, including one who spotted the sign at a nearby bus stop. If you're travelling from outside the immediate area, it's worth confirming the exact address and parking situation when you book.
What is the grooming experience like on the day — do you drop off and pick up, or stay?+
Based on the reviews, the standard arrangement is drop-off and pickup. Sophie sends photo and video updates of your pet while they wait, so you're not left in the dark. A few reviewers mention the personal touches on pickup — including bows and the option to request custom finishing details like white bows for a special occasion. Reviews suggest turnaround is reasonably quick, with at least one reviewer noting the process was faster than expected.
What do customers say about pricing at CBD Pet Brisbane?+
Pricing isn't detailed in most reviews, but one reviewer describes the service as 'expensive but does an excellent job.' The majority of reviewers don't comment on cost at all, which typically means it wasn't a surprise either way. Given that Sophie handles complex coats, cats, and anxious or senior animals, it's reasonable to expect pricing that reflects the additional care involved — confirm the quote for your specific pet's breed and coat condition before booking.