Dog Grooming Ascot
Maria is named personally in the majority of reviews for calm handling and cuts that match what owners actually asked for.
Andy receives a specific callout for poodle grooming, so there's coverage beyond one person. That said, the trajectory here is worth noting honestly: recent reviews show more variability than earlier ones, and two separate customers — both with well-maintained dogs — felt their pets were groomed in a way that didn't match what was asked for, including one significant coat removal on a puppy. That's a small fraction of the total feedback, but if you have a specific style or length in mind, it's worth being very explicit at drop-off, perhaps showing a reference photo, to make sure expectations are locked in before the groom starts.
Their work
What it's like working with them
Based on a sample of Google reviews (48 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Dog Grooming Ascot
Maria is the groomer most customers name directly, and what sets her apart is her ability to handle dogs that struggle in busier salon environments — several customers switched specifically because their dogs were getting overwhelmed around anxious animals elsewhere. The studio is small but deliberately so: drop-off and pick-up turnarounds can be remarkably quick (one customer collected their dog just 30 minutes after drop-off), and the space is consistently described as clean and calm. Andy is also mentioned by name for standout work with poodles, so there's at least one additional groomer operating alongside Maria. The business handles a wide range of coat types — double coats with heavy matting, Spoodles, Cavoodles, Moodles, mini schnauzers, and senior dogs — and customers who had cycled through multiple groomers before arriving here frequently note that the cut finally matched what they'd asked for. Online booking is available and described as straightforward. Pricing draws favourable comments relative to what customers felt they received, which matters in a suburb where comparable services tend to sit at a premium.
Best for: anxious or sensitive dogs that struggle in busy multi-dog salons, owners who have had trouble finding a groomer who cuts to their specifications, senior dogs needing gentle handling, and double-coated or heavily matted breeds.
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Claim This Profile — Free →Common questions about Dog Grooming Ascot
Who does the grooming at Dog Grooming Ascot?+
Maria is the primary groomer and is mentioned by name in the majority of reviews. She's specifically praised for listening carefully to what owners want before starting a groom. Andy is also named in at least one review for excellent work with a poodle, suggesting there is at least one additional groomer on the team.
Is Dog Grooming Ascot suitable for anxious or nervous dogs?+
Several customers switched to Dog Grooming Ascot specifically because their dogs were getting stressed in larger, busier salons. The studio is small and described as calm, and multiple reviews note that dogs came home relaxed or even sleepy. One customer's 13-year-old senior dog came back noticeably happier than usual after the appointment.
How long does a full groom typically take?+
Turnaround times vary. One customer dropped off at 8:30am and collected at 9am — just 30 minutes — though that may reflect the dog's coat type or service selected. A medium-sized dog's full groom was reported to take just over three hours in another review. It's worth confirming an estimated pickup time when you book, as wait times aren't consistent across the sample.
Can Dog Grooming Ascot handle double coats and heavily matted fur?+
Yes — at least one customer brought in a dog with a super thick double coat and heavy matting, and the result was described as soft and knot-free. Reviews also mention Spoodles, Cavoodles, Moodles, mini schnauzers, and border collies being groomed successfully. If your dog's coat has specific needs, mentioning them at booking would help the groomer prepare.
How should I communicate what style or length I want?+
Based on the reviews, being specific upfront makes a big difference — Maria is consistently praised for delivering exactly what owners asked for when instructions were clear. Two customers in the sample felt the finished cut didn't match their expectations, so if you have a particular length or style in mind, bringing a reference photo at drop-off is a practical step to make sure you're both on the same page before the groom starts.