Mr Teddy Bear
Sisi's team issues a health report card after every groom — and long-term clients say they've caught real issues early because of it.
The business stands out for its combination of grooming, daycare, and boarding under one roof, with Instagram updates during boarding stays and a written health report card after each groom — practical touches that reviewers cite as meaningfully reducing anxiety about leaving their dog. Six of the 50 sample reviews raised concerns about specific grooming outcomes — including a coat cut shorter than requested, a skin irritation post-groom, and a disputed matting assessment — so it's worth discussing your dog's coat type and the exact cut you want in detail before the appointment, and confirming what their process is if you're unhappy with the result. The most recent reviews trend slightly more positive than earlier ones, though some variation persists, so asking about the specific groomer assigned to your dog is a reasonable step, particularly for first-time visits.
Their work
What it's like working with them
Based on a sample of Google reviews (180 total)
“remembered my dogs name and his grooming style since his very first visit”
“report card at the end of the session has been excellent for picking up potential skin / ear issues”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Mr Teddy Bear
Led by owner Sisi and her team, Mr Teddy Bear operates as a full-service dog grooming, daycare, and boarding facility with a clear specialty in breed-specific and Asian fusion cuts — styles that require advanced scissor technique and an understanding of coat structure by breed. Sisi herself is repeatedly named by long-term customers as the person who remembers each dog's name, grooming style, and temperament visit after visit, and several reviewers have followed her since the business first opened. The grooming side goes beyond aesthetics: each session ends with a written report card flagging skin, ear, or health concerns the owners may want to follow up with a vet, which has proven genuinely useful for catching early issues. Daycare and boarding run alongside grooming under the same roof, with dogs monitored throughout the day and activity shared via Instagram stories — a detail frequently cited by boarding customers who want visibility when they travel. A pickup and drop-off transport service has more recently been added, and a number of customers mention it as the feature that made consistent bookings practical for busy schedules. The business draws an especially loyal clientele with senior dogs, anxious dogs, and dogs with health conditions, with multiple reviewers specifically noting that the team adapted their handling approach for dogs that would not tolerate a standard grooming experience.
Best for: owners seeking breed-specific or Asian fusion styling, long-term grooming relationships with a team that tracks your dog's individual needs, combining grooming with same-day daycare, and owners of anxious or elderly dogs who need a more patient and adapted approach.
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Claim This Profile — Free →Common questions about Mr Teddy Bear
What grooming styles does Mr Teddy Bear specialise in?+
Reviews highlight breed-specific cuts and Asian fusion styling as particular strengths — customers with Pomeranians, Moodles, Shih Tzus, Cavoodles, and Japanese Spitz all mention accurate, detailed results. Reviewers describe communicating specifics like ear length and snout shape and having those requests met consistently. If you have a less common breed or a precise style in mind, bringing reference photos is worth doing. The team also adapts grooming for dogs with anxiety or health conditions who can't tolerate a standard session.
Does Mr Teddy Bear offer services beyond grooming?+
Yes — daycare, overnight boarding, and a paid pickup and drop-off transport service all run alongside grooming. Daycare customers often combine it with a grooming appointment on the same day, and boarding guests are monitored overnight in the same facility. The business posts activity updates to Instagram stories during the day, which boarding customers in particular mention as reassuring when they're travelling. The retail area at the front of the store also stocks pet accessories and products, reportedly at competitive prices.
Is Mr Teddy Bear suitable for anxious or elderly dogs?+
Several reviewers specifically chose the business for nervous or elderly dogs and report positive outcomes — including a 16-year-old Maltese Shih Tzu and a dog recovering from post-operative complications. One reviewer notes their very anxious dog willingly leaves with Sisi and the team, which they take as a sign the dog trusts them. The team appears to customise handling for dogs that can't manage a standard grooming experience, though it's worth calling ahead to explain your dog's specific needs before booking.
What happens if I'm not happy with the grooming result?+
A small number of reviews describe disputes over grooming outcomes, including cut length and post-groom skin irritation. Resolution experiences in those reviews were mixed — some customers received refunds or follow-up care, while others felt the response from management fell short. The business does invite customers back for adjustments if a detail isn't right. To reduce the chance of a mismatch, reviewers recommend being specific at drop-off about exactly what you want, and discussing any coat sensitivities or skin conditions beforehand.
How far in advance do I need to book?+
Multiple reviewers flag that Mr Teddy Bear is popular and books out quickly, with one explicitly recommending booking well in advance — particularly for daycare. That said, at least one long-term customer notes that the team has accommodated short-notice requests when circumstances changed. For a first visit, booking ahead and confirming your appointment is the safer approach. The business also accepts online bookings, though one reviewer experienced a confirmation issue, so following up by phone is worth doing if you don't receive confirmation promptly.