The Grooming Salon
Liz and the team are named by multiple customers for handling anxious rescues and giant breeds that other groomers turn away.
Liz in particular is named by multiple customers specifically for that skill. The trajectory across the sample is worth knowing: earlier reviews averaged around 3.8★ while the more recent half trends toward 4.4★, though individual recent reviews still swing from glowing 5-star to sharp 1-star complaints — so consistency isn't guaranteed on any given visit. The recurring friction in negative reviews centres on front-desk interactions and communication mix-ups rather than the grooming itself, which is almost universally praised even by customers who were unhappy overall; when booking, it's worth confirming appointment details in writing and being explicit about any upgrade packages you've paid for.
Their work
What it's like working with them
Based on a sample of Google reviews (151 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About The Grooming Salon
Liz, Eden, and their team run a full-service grooming salon that doubles as a doggy daycare — an unusual combination that lets anxious or sociable dogs decompress before or after their groom rather than going straight home. The grooming work covers everything from standard washes and breed-specific cuts through to complex cases: reviewers mention sedated nail trims for trauma-affected dogs, emergency tick-check shaves squeezed in outside normal bookings, and patient handling of elderly dogs and first-time puppies who need extra time on the table. Liz is named repeatedly for her gentleness with anxious and rescue dogs specifically, while Eden is credited with hands-on grooming of large and difficult breeds including giant Groodles and German Shepherds. The salon uses tools like "happy hoods" to reduce dryer noise stress, maintains crates and separate zones for dogs that don't cope well in a social environment, and staff proactively flag health observations — things like anal gland issues — at pickup. The business accepts large dogs at a time when many salons won't, and several reviewers mention travelling well outside the local area specifically to keep their dog here after relocation.
Best for: anxious or rescue dogs that need patient handling, owners of large or giant breeds who struggle to find a salon willing to take them, and pet owners who want to combine a groom with a daycare day in a single drop-off.
Location
About Greenslopes — local context+
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Claim This Profile — Free →Common questions about The Grooming Salon
Is The Grooming Salon suitable for anxious or rescue dogs?+
Yes — this appears to be one of the salon's genuine strengths. Multiple reviewers specifically chose The Grooming Salon after bad experiences elsewhere because of how the team handles nervous dogs. Techniques mentioned include happy hoods to reduce dryer noise, separate crates for dogs that don't cope in social settings, and staff who explain their calming methods at pickup. Liz is named by several customers for her particular patience with anxious and elderly dogs.
Does The Grooming Salon offer doggy daycare as well as grooming?+
Yes — the business operates both a grooming salon and a daycare facility, and several reviewers use both services together. Dogs can socialise before or after their groom, which some owners find helpful for anxious or under-socialised dogs. Early drop-off for daycare is available from 7:30am according to one review, though it's worth confirming current hours when you book, as one reviewer noted a late opening without notice.
What breeds and sizes does The Grooming Salon work with?+
The salon works with a wide range of breeds and explicitly accepts large dogs — reviewers mention Labradoodles, giant Groodles, German Shepherds, Labradors, poodles, chihuahuas, and more. One reviewer specifically notes they chose this salon because it accepts large dogs, which many local groomers won't. Reviews also mention successful grooms on elderly dogs and puppies at their very first appointment.
What do customers say about pricing at The Grooming Salon?+
Pricing comes up positively in several reviews, with words like 'great price' and 'extremely reasonable' used alongside praise for the quality of the work. A full groom for a medium dog was mentioned at around $87–$97 in one review from 2020, though prices will have changed since then — confirm current pricing when booking. A small number of reviewers felt they were charged incorrectly or didn't receive all services in a package, so it's worth confirming exactly what's included when you pay for any upgrade.
How should I prepare for my dog's first visit to The Grooming Salon?+
Reviews suggest calling ahead to explain your dog's temperament, anxiety triggers, or any health considerations — staff have been praised for adjusting their approach when given this information in advance. If your dog has had a difficult grooming experience before, mention it explicitly at booking rather than just at drop-off. Confirm your appointment details and any add-on services in writing, as a handful of reviewers reported booking mix-ups. Designated parking out the front is available, which several customers noted as a practical plus.