3D Energy
Matt personally climbs the roof to survey every install — a detail multiple customers said no other solar provider bothered to do.
Reviewers who compared multiple quotes specifically called out that 3D Energy delivered more thorough site assessments and more detailed, itemised quotes than competitors; one builder noted good product selection based on prior experience, which matters in a market where cheap components are common. The after-sales picture is equally consistent: reviewers mention rapid responses to queries, proactive monitoring via app, and prompt resolution of minor post-install issues — the kind of follow-through that distinguishes a long-term electrical contractor from a one-job solar retailer. For homeowners considering a battery retrofit, a system upgrade, or EV charging alongside solar, 3D Energy's track record across all three in a single engagement makes them worth shortlisting.
Their work
What it's like working with them
Based on a sample of Google reviews (100 total)
“left the place cleaner than they found it”
What they help with
Based on what their customers hired them for
How they stack up
Context from 15 solar panel cleanings in Brisbane
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About 3D Energy
Matt Giddins leads 3D Energy as Managing Director, and reviews consistently map his role to the parts of the process that matter most: roof-level site surveys (he's the only quote who physically climbed up to check attachment points, per one reviewer), system design tailored to each home's existing wiring and future upgrade path, and hands-on post-install monitoring. On the tools, Louis, Harry, Nick, and Tom handle installation — praised across multiple reviews for punctuality, quiet professionalism, and leaving sites cleaner than they found them. The work spans new solar systems from scratch, battery retrofits onto existing arrays, solar upgrades up to 20kW on three-phase supplies, EV charger installations, full LED lighting changeovers, and warranty repairs after other installers' failures — including correcting prior electrical work and replacing hail-damaged systems. Where most solar companies send a salesperson to quote, Matt quotes in person and explicitly avoids upselling: multiple reviewers note they never felt pressured, and one described the site visit as 'easy and low pressure.' The business is a Clean Energy Council member, and reviews mention a mobile app for ongoing system monitoring that Matt actively uses to watch customer systems remotely. They've worked on steep 40-degree roofs, travelled to North Stradbroke Island, and taken on jobs that other providers won't touch — making them a practical option for non-standard properties or complex installs, not just a straightforward rooftop array.
Best for: battery storage retrofits on existing solar systems, new solar-plus-battery installs where future EV charging capacity is part of the plan, and homeowners replacing or repairing systems damaged or poorly installed by previous providers.
Location
About Coorparoo — local context+
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Claim This Profile — Free →Common questions about 3D Energy
Does 3D Energy handle battery storage alongside solar, or just panel installation?+
Battery storage is a core part of what they do — reviews cover battery retrofits onto existing solar arrays, full new solar-plus-battery systems installed together, and battery upgrades added to previously installed panels. Multiple reviewers mention Matt designing the system with future battery and EV charging capacity in mind from the start. If you already have panels and want to add storage, this is explicitly a job they take on regularly.
What does the quoting process look like with 3D Energy?+
Matt Giddins personally handles quotes, and reviewers consistently note he physically inspects the roof, checks the meter box, and examines existing wiring before pricing — something multiple customers said competing providers didn't bother doing. Quotes are described as detailed and itemised, with multiple system options presented. Several reviewers who obtained three or four competing quotes found 3D Energy's quote the most thorough and, in some cases, the most competitive.
Who actually turns up to do the installation?+
The installation team includes Louis, Harry, Nick, and Tom — all named positively across multiple reviews for punctuality, professional conduct, and tidy workmanship. Matt is also hands-on and attends jobs directly in some cases. Reviews from builders and detail-conscious homeowners specifically praise the quality of wiring presentation and the condition in which the site is left after the job.
Does 3D Energy provide support after the system is installed?+
Post-install support comes up frequently in reviews: Matt remotely monitors customer systems via the same app customers use, and reviewers mention minor issues being resolved within 30 minutes of contact. One customer noted that her sister also used 3D Energy and had minor issues resolved quickly, suggesting the after-sales pattern holds across multiple households. If you want an operator who stays reachable after the invoice is paid, reviews support that expectation here.
Will 3D Energy work on non-standard properties or difficult roofs?+
Reviews confirm work on steep 40-degree roofs and a job completed on North Stradbroke Island — neither of which is a standard metropolitan install. They've also taken on warranty repairs and replacements for systems originally installed by other companies, including hail-damaged arrays. If your property has access challenges or a complicated existing setup, it's worth contacting them directly — their track record suggests they don't turn away difficult jobs.